Honeycomb Subprocessors

Subprocessors for US and EU Honeycomb product

Name Purpose Entity Country
Amazon Web Services Cloud service provider and AI services. Customer may designate data residency upon signup. US, EU
Sendgrid Transactional emails and alerts US
Census (Sutro Labs Inc.) Business intelligence services US
dbt Labs Business intelligence services US
Fivetran Business intelligence services US
Freshworks Support Ticketing system. NOTE this vendor is only considered a subprocessor IF you provide telemetry data containing PII when submitting a customer support request ticket. US
Mode Analytics Business intelligence services US
Salesforce Customer Relationship Management US
Snowflake Data Warehousing services US
Gong.io Sales conversation and revenue intelligence platform US
Google Business applications, communication, and AI Services US
Asana Internal support collaboration US
Fullstory User Experience Analytics US, DE, CA
Zapier Workflow Automation US
OpenAI AI services US
ProductBoard Customer feedback and roadmapping US
Dovetail User research and customer feedback software for the analysis, organization, and storage of research and feedback artifacts AUS
Anthropic AI Services US
Zoom Virtual Meetings and Collaboration US
Pylon Support Ticketing system. NOTE this vendor is only considered a subprocessor IF you provide telemetry data containing PII when submitting a customer support request ticket. US
Pagerduty (Jeli) Incident tracking and response US