Subprocessors for US and EU Honeycomb product
The personal data we collect may vary, depending on which of our Services you access or use, or otherwise how you interact with Honeycomb. We may collect the following types of personal data:
| Name | Purpose | Entity Country |
|---|---|---|
| Amazon Web Services | Cloud service provider and AI services. Customer may designate data residency upon signup. | US, EU |
| Ampcode | Internal Engineering Tooling | US |
| Amplitude | User Experience Analytics | US |
| Anthropic | AI Services | US |
| Asana | Internal support collaboration | US |
| Braintrust Data | User Experience Analytics | US |
| Census (Sutro Labs Inc.) | Business intelligence services | US |
| dbt Labs | Business intelligence services | US |
| Dovetail | User research and customer feedback software for the analysis, organization, and storage of research and feedback artifacts | AUS |
| Fivetran | Business intelligence services | US |
| Fluint | Sales pipeline creation and acceleration | US |
| Gong.io | Sales conversation and revenue intelligence platform | US |
| Business applications, communication, and AI Services | US | |
| Incident.io | Incident tracking and response | EU |
| Kapa.ai | AI-Powered help and information retrieval | US |
| Linear | Internal Support Collaboration | US |
| Mode Analytics | Business intelligence services | US |
| Notion | Internal Documentation and Collaboration | US |
| OpenAI | AI services | US |
| PagerDuty (Jeli) | Incident tracking and response | US |
| Productboard | Customer feedback and roadmapping | US |
| Pylon | Support Ticketing system. NOTE this vendor is only considered a subprocessor IF you provide telemetry data containing PII when submitting a customer support request ticket. | US |
| Salesforce | Customer Relationship Management | US |
| SendGrid | Transactional emails and alerts | US |
| Snowflake | Data Warehousing services | US |
| Zapier | Workflow Automation | US |
| Zoom | Virtual Meetings and Collaboration | US |