About Honeycomb

We help engineering teams—of humans and agents—follow their code to production.

Learn about our company

Our mission

Help engineering teams understand their software in production

Great software has always required understanding the system as it runs; not as you designed it, not as you hoped it would behave, but as it actually exists in production.

Honeycomb was built 10 years ago from first principles to make that possible. To give every person on the team—dev, ops, SRE, and now agents—a shared, honest view of what their software was doing for the people who depend on it.

Our story

Honeycomb was founded by an ops engineer and a developer who had the same problem and couldn't agree on whose fault it was. That tension turned out to be the point.

Watch our founders Christine and Charity talk about why the vision for observability they created is exactly what the AI era demands.

You can't understand software from the outside. You have to follow it into production—and give every person on the team, dev and ops alike, a shared and honest view of what it's doing. That discipline has always mattered. As AI changes how software gets built, it matters more than ever.

Charity Majors

CTO / Co-founder

Working at Honeycomb

The way software gets built is changing faster than at any point in our history. We think that's exciting, and a little bit scary—and we're looking for the builders and innovators who believe in questioning the status quo and charting our own path. Perhaps you do, too.

Open Positions

Our values

Our values are the “how” in how we work with our colleagues, engage with our community, and build observability software.

Fast and close to right is better than perfect

Take pride in your craft and ship relentlessly. Be like our storage engine: 99% right in milliseconds is better than 100% right in an hour. Code in production is worth two in canary.

We hire adults

Pay attention to your mind and body so you can give and get help. All of us wobble, and being transparent about that means we can support each other. Participate fully in collaboration.

Everything is an experiment

Don’t get attached to specific outcomes, as they can prevent you from moving forward. Construct your experiments with purpose, evaluate them with honesty, share your results.

Feedback is a muscle

Giving and receiving feedback is like strengthening a muscle. This is not a skill we are born with, or ever perfectly master; and nobody gets it right every single time.

Act with autonomy and ownership

Come curious. Focus on impact over output. Be generous with your ideas and use your judgment. Optimize for our collective success, not individual glory. Kill your darlings. Be bold, shake it up, don’t assume.

Leadership team

We think equally about building Honeycomb the product, the business, and the company. Meet the leadership team responsible for all three.

Meet the team

Our customers

We rely on Honeycomb to provide the world-class scale and resilience LaunchDarkly customers expect.

Edith Harbaugh

Co-founder and CEO, LaunchDarkly

People go into Honeycomb and they're not overwhelmed. They're excited to use it, and they know where to go.

Steven Tan

Senior DevOps Engineer, Scribe

Since we started using MCP, we have been able to improve performance of our slowest jobs in hours instead of days. Engineers pair slow traces with our backend codebase to quickly identify n+1 queries, slow operations, or other bottlenecks and then work with tools such as Claude to build ...

James Baxley

VP of Engineering, Homeaglow

By moving to Honeycomb and consolidating several tools, we saved 16% in total observability tooling costs and gained a substantially better user experience for our engineers in the process.

David Amin

Staff Site Reliability Engineer, Duolingo

Thanks to Honeycomb, SLO-based monitoring has proven superior for LLM reliability than traditional metrics. Given AI’s unpredictable nature, SLOs help us catch and investigate anomalies without triggering a flood of noisy alerts.

Kesha Mykhailov

Staff Engineer, Intercom, on Fin AI

In the past, when troubleshooting, it could sometimes take hours to figure out what was wrong. With Honeycomb, we’re debugging issues in minutes.

Yoann Fouquet

Senior Site Reliability Manager, Booking.com

Honeycomb gives us the visibility we need to understand how long key operations are taking and can track when something is slower than usual. That means we proactively address performance and other issues that might have otherwise gone unnoticed.

Julian Wreford

Software Developer, Gearset