Deploys Are the ✨WRONG✨ Way to Change User Experience
I'm no stranger to ranting about deploys. But there's one thing I haven't sufficiently ranted about yet, which is this: Deploying software is a terrible,...
How Coveo Reduced User Latency and Mean Time to Resolution with Honeycomb Observability
When you’re just getting started with observability, a proof of concept (POC) can be exactly what you need to see the positive impact of this...
Ask Miss O11y: Error: missing ‘x-honeycomb-dataset’ header
Your API Key (in the x-honeycomb-team header) tells Honeycomb where to put your data. It specifies a team and an environment. Then, Honeycomb figures out...
Caring for Complex Systems: We Can Do This
When we work at it, professionals are pretty good at analysis. We can break down a simple system, look at its parts and their relations,...
Understanding Distributed Tracing with a Message Bus
So you're used to debugging systems using a distributed trace, but your system is about to introduce a message queue—and that will work the same…...
How 3 Companies Implemented Distributed Tracing for Better Insight into Their Systems
Distributed tracing enables you to monitor and observe requests as they flow through your distributed systems to understand whether these requests are behaving properly. You...
How CCP Games Used Honeycomb to Modernize and Migrate its Codebase
Imagine a universe in which a massively multiplayer online role-playing game (MMORPG) sets Guinness World Records for the size of its online space battles—and that...
SumUp Uses Honeycomb to Improve Service Quality and Strengthen Customer Loyalty
Growing pains can be a natural consequence of meteoric success. We were reminded of that in our recent panel discussion with SumUp’s observability engineering lead,...
How We Manage Incident Response at Honeycomb
When I joined Honeycomb two years ago, we were entering a phase of growth where we could no longer expect to have the time to...
Iterating Our Way Toward a Service Map
For a long time at Honeycomb, we envisioned using the tracing data you send us to generate a service map. If you’re unfamiliar, a service...
My Time As An Employee Board Member (The Weirdest Skip-Level)
In January 2022, Honeycomb kicked off a one year experiment to have an employee sit as a voting board member on the board of directors....
The Case for SLOs
With one key practice, it’s possible to help your engineers sleep more, reduce friction between engineering and management, and simplify your monitoring to save money....
Get the Big Picture: Learn How to Visually Debug Your Systems with Service Map—Now Available in Sandbox
Honeycomb’s Service Map gives you the unique capability to filter by both services and traces so you can generate maps that isolate very specific areas...
Autocatalytic Adoption: Harnessing Patterns to Promote Honeycomb in Your Organization
When an organization signs up for Honeycomb at the Enterprise account level, part of their support package is an assigned Technical Customer Success Manager. As...
Your Data Just Got a Facelift: Introducing Honeycomb’s Data Visualization Updates
Over the past few months, we've been hard at work modernizing Honeycomb’s data visualizations to address consistency issues, confusing displays, access to settings, and to...