Service Level Objectives   Product Updates  

Aligning Business and Engineering Goals with Honeycomb SLOs

Setting clear, measurable goals is essential for any successful team. However, aligning those goals with the technical work can be challenging in the fast-paced world...

Software Engineering   Culture  

A CoPE’s Guide to Alert Management

Alerts are a perennial topic, and a CoPE will need to engage with them. The bounds of this problem space are formed by two types...

Software Engineering   Culture  

The CoPE and Other Teams, Part 2: Custom Instrumentation and Telemetry Pipelines

The previous post laid out the basic idea of instrumentation and how OpenTelemetry’s auto-instrumentation can get teams started. However, you can’t rely only on auto-instrumentation....

Tutorials   OpenTelemetry  

Deploying the OpenTelemetry Collector to AKS

The Collector is the focal point for telemetry inside your cluster. Instead of your containerized applications sending directly to your OpenTelemetry-capable backend (the place that...

Software Engineering   Observability  

Apdex in Honeycomb

“How is my app performing?” is one of the most common, yet hardest questions to answer. There are myriad ways to measure this, like error...

Software Engineering   Incident Response   Dogfooding  

Making Room for Some Lint

It’s one of my strongly held beliefs that errors are constructed, not discovered. However we frame an incident’s causes, contributing factors, and context ends up...

Software Engineering   Culture  

The CoPE and Other Teams, Part 1: Introduction & Auto-Instrumentation

The CoPE is made to affect, meaning change, how things work. The disruption it produces is a feature, not a bug. That disruption pushes things...

Software Engineering   Dogfooding  

Destroy on Friday: The Big Day 🧨 A Chaos Engineering Experiment - Part 2 

In my last blog post, I explained why we decided to destroy one third of our infrastructure in production just to see what would happen....

Teams & Collaboration   Software Engineering   Culture  

What Makes for a 'Good' Pair Programming Session?

Software changes so rapidly that developing on the cutting edge of it cannot fall to a single person. When it comes to asynchronously disseminating information...

Software Engineering   Dogfooding  

Deploy on Friday? How About Destroy on Friday! A Chaos Engineering Experiment - Part 1

We recently took a daring step to test and improve the reliability of the Honeycomb service: we abruptly destroyed one third of the infrastructure in...

Tracing   Logging   Customer Stories  

Confidently Shifting from Logs-Centric to a Unified Trace-First Approach: Ritchie Bros. Journey to Modern Observability

Transitioning from a monolithic system to a cloud-native microservices environment, Ritchie Bros. sought to modernize their observability infrastructure to support the transition and fuel future...

Software Engineering   Culture  

Staffing Up Your CoPE

Getting the right people working in the CoPE is crucial to success because these change agents must limber up the organization and promote the flexibility...

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