Service Level Objectives   Customer Stories  

Outreach Engages Their Production Code with Honeycomb

Outreach is the number one sales engagement platform with the largest customer base and industry-leading usage. Outreach helps companies dramatically increase productivity and drive smarter,...

Tracing   Guests   Customer Stories  

Logs and Traces: Two Houses Unalike in Dignity

With Honeycomb, the engineering team at IMO was able to find hidden architectural issues that were previously obscured in their logs, generating new insights that...

Operations   Monitoring   Metrics  

Getting Metrics Into Honeycomb

You can & should send metrics to Honeycomb! But you'll likely replace 95% of those with structured events. How does that work?...

Operations   Observability  

Intro to o11ycast: A Human Perspective on the Role of Observability

Customer Success Engineer Emily Ashley describes her experience listening to the o11ycast backlog as part of her onboarding, and why the podcast is a great...

Operations   Observability   Monitoring  

SRE + Honeycomb: Observability for Service Reliability

As a Customer Advocate, I talk to a lot of prospective Honeycomb users who want to understand how observability fits into their existing Site Reliability...

Instrumentation   Dogfooding   Connectors & Integrations  

Interview with Honeycomb Engineer Chris Toshok: Dogfooding OpenTelemetry

We often get questions about the difference between using our Beeline SDKs compared with other integrations, especially OpenTelemetry (abbreviated "OTel"). That’s why the team decided...

Software Engineering   Operations  

Incident Review: Meta-Review, August 2020

Every once in a while, teams or systems hit an inflection point where enough things change at once and the pattern of incidents shifts. We...

Instrumentation   Connectors & Integrations  

Getting Started With the Honeycomb OpenTelemetry Tutorial

Honeycomb allows you to send in data from a variety of sources. The steps to get there are a choose-your-own-adventure path and the choices to...

Operations   Incident Response   Dogfooding   Debugging  

Incident Report: Investigating an Incident That's Already Resolved

Summary On the 23rd of April, we discovered that an incident had occurred approximately one week earlier. On April 16, for approximately 1.5 hours we...

Teams & Collaboration   Observability   Connectors & Integrations  

All Aboard! Set Your Team Up for Honeycomb Success

Thank you so much to all who attended Raw & Real Ep. 5 "All Aboard! Bring Your Team Together," and to any who take the...

Observability   Customer Stories  

Spread the Love: Appreciating Our Pollinators Community

Have you heard the buzz about observability with Honeycomb 🐝? It’s the best tool on the market for observing your systems in real time to...

Software Engineering   Observability   Customer Stories  

Bees Working Together: How ecobee’s Engineers Adopted Honeycomb

At ecobee, adopting Honeycomb started as a grassroots effort. Engineers signed up for the free tier and quickly started sharing insights with teammates. When it...

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