Slicing Up—and Iterating on—SLOs
One of the main pieces of advice about Service Level Objectives (SLOs) is that they should focus on the user experience. Invariably, this leads to...
Driving Exceptional Support: Unleashing Support Power with Honeycomb
n technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own...
How to Trial Honeycomb and OpenTelemetry
Insightful proof-of-concepts with a tool can be difficult to undertake due to the demands on valuable resources: time, energy, and people. With a task as...
There Are No Repeat Incidents
People seem to struggle with the idea that there are no repeat incidents. It is very easy and natural to see two distinct outages, with...
Exotic Trace Shapes
OpenTelemetry and Beelines were designed with assumptions about the types of traffic that most users would trace. Based on these assumptions, web application and API...
What Observability-Driven Development Is Not
At Honeycomb, we are all about observability. In the past, we have proposed observability-driven development as a way to maximize your observability and supercharge your...
Improving LLMs in Production With Observability
In early May, we released the first version of our new natural language querying interface, Query Assistant. We also talked a lot about the hard...
How Our Love of Dogfooding Led to a Full-Scale Kubernetes Migration
When considering a migration to Kubernetes, as with any major tech upgrade or change, it’s imperative to understand the motivation for doing so. The engineering...
Don’t Let Observability Inflate Your Cloud Costs
We saw a shift this year in how the technology sector honed in on sustainability from a cost perspective. In particular, looking at where they’re...
How Honeycomb Monitors Kubernetes
While Kubernetes comes with a number of benefits, it’s yet another piece of infrastructure that needs to be managed. Here, I’ll talk about three interesting...
How FireHydrant Implemented Honeycomb to Streamline Their Migration to Kubernetes
Kubernetes helps teams of all sizes optimize their microservices architecture by enabling seamless automated containerized app deployment, easy scalability, and efficient operations. But Kubernetes also...
Collecting Kubernetes Data Using OpenTelemetry
Running a Kubernetes cluster isn’t easy. With all the benefits come complexities and unknowns. In order to truly understand your Kubernetes cluster and all the...
Customer-Centric Observability: Experiences, Not Just Metrics
Frontend observability is a tricky problem. No website is free of errors or slowdowns; sites break down in weird ways for all kinds of reasons....