Incident Response  

How We Manage Incident Response at Honeycomb

When I joined Honeycomb two years ago, we were entering a phase of growth where we could no longer expect to have the time to...

Observability  

Iterating Our Way Toward a Service Map

For a long time at Honeycomb, we envisioned using the tracing data you send us to generate a service map. If you’re unfamiliar, a service...

Culture  

My Time As An Employee Board Member (The Weirdest Skip-Level)

In January 2022, Honeycomb kicked off a one year experiment to have an employee sit as a voting board member on the board of directors....

Service Level Objectives  

The Case for SLOs

With one key practice, it’s possible to help your engineers sleep more, reduce friction between engineering and management, and simplify your monitoring to save money....

Product Updates   Debugging  

Get the Big Picture: Learn How to Visually Debug Your Systems with Service Map—Now Available in Sandbox

Honeycomb’s Service Map gives you the unique capability to filter by both services and traces so you can generate maps that isolate very specific areas...

Teams & Collaboration   Observability  

Autocatalytic Adoption: Harnessing Patterns to Promote Honeycomb in Your Organization

When an organization signs up for Honeycomb at the Enterprise account level, part of their support package is an assigned Technical Customer Success Manager. As...

Product Updates  

Your Data Just Got a Facelift: Introducing Honeycomb’s Data Visualization Updates

Over the past few months, we've been hard at work modernizing Honeycomb’s data visualizations to address consistency issues, confusing displays, access to settings, and to...

Observability   Logging  

Surface and Confirm Buggy Patterns in Your Logs Without Slow Search

Incidents happen. What matters is how they’re handled. Most organizations have a strategy in place that starts with log searches—and logs/log searching are great, but...

Observability   Connectors & Integrations  

Honeycomb, Meet Terraform

The best mechanism to combat proliferation of uncontrolled resources is to use Infrastructure as Code (IaC) to create a common set of things that everyone...

Customer Stories  

Jack Henry Incorporates BubbleUp and Honeycomb’s New Service Map to Quickly Debug Issues and Get Ahead of Customer Latency

We sat down with user Zach McCoy, Principal Staff Engineer at Jack Henry, in a recent technical session and learned more about how they are...

Incident Response  

Counting Forest Fires: Incident Response Metrics

There are limits to what individuals or teams on the ground can do, and while counting fires or their acreage can be useful to know...

Observability  

Authors’ Cut Spark Notes Edition: Jumpstart Your Observability Journey

George Miranda, Liz Fong-Jones, and Charity Majors, held a series of live discussions called the Authors’ Cut to bring core concepts of the book to...

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