ShipHero's Observability Journey to Seamless Software Debugging
Committed to timely service, ShipHero recognizes that the seamless performance of its software is paramount to customer satisfaction. To maintain this high standard, the development...
Start with Traces, not with Logs: How Honeycomb Helped Massdriver Reduce Alert Fatigue
Before Massdriver, Dave worked in product engineering where he was constantly bogged down with DevOps toil. He spent his time doing everything except what he...
Reducing Mean Time to Diagnosis: How Salary Finance Uses Honeycomb to Ask the Right Questions
Salary Finance is a UK-based financial well-being employee benefit program. Over the last seven years, the company grew from a startup to a scaleup, earning...
How FireHydrant Implemented Honeycomb to Streamline Their Migration to Kubernetes
Kubernetes helps teams of all sizes optimize their microservices architecture by enabling seamless automated containerized app deployment, easy scalability, and efficient operations. But Kubernetes also...
How Coveo Reduced User Latency and Mean Time to Resolution with Honeycomb Observability
When you’re just getting started with observability, a proof of concept (POC) can be exactly what you need to see the positive impact of this...
How CCP Games Used Honeycomb to Modernize and Migrate its Codebase
Imagine a universe in which a massively multiplayer online role-playing game (MMORPG) sets Guinness World Records for the size of its online space battles—and that...
SumUp Uses Honeycomb to Improve Service Quality and Strengthen Customer Loyalty
Growing pains can be a natural consequence of meteoric success. We were reminded of that in our recent panel discussion with SumUp’s observability engineering lead,...
Jack Henry Incorporates BubbleUp and Honeycomb’s New Service Map to Quickly Debug Issues and Get Ahead of Customer Latency
We sat down with user Zach McCoy, Principal Staff Engineer at Jack Henry, in a recent technical session and learned more about how they are...
NS1 Implements Honeycomb to Democratize Their Code and Spark Customer Joy
The line from observability to customer joy is straighter than you think. We recently learned this from NS1, a managed DNS provider and Honeycomb customer,...
Customer Story: Intercom Reduces MTTWTF With Observability and Distributed Tracing
Intercom’s mission is to build better communication between businesses and their customers. With that in mind, they began their journey away from metrics alone and...
Building a Resilient System: Our Journey to Observability at Intercom
At Intercom, we focus on customer experience above all—our service’s availability and performance is our top priority. That requires a strong culture of observability across...
Discord Bot Part 2: More Observability
This guest blog post from Chris Gardner is part two of his series on using Honeycomb while developing his Discord bot. It was originally posted...
Discord Bot Part 1: Getting started the right way
This is a guest blog post from Chris Gardner, originally posted on his personal blog. I’ve recently started working on a new project to build...
A User Journey: Setting Up the Node Beeline on Lambda
Nic Wise at Tend Health recently wrote a series of blog posts exploring how they moved away from logs and metrics, toward adopting observability with...
Outreach Engages Their Production Code with Honeycomb
Outreach is the number one sales engagement platform with the largest customer base and industry-leading usage. Outreach helps companies dramatically increase productivity and drive smarter,...