Office Hours
Book time with experts at Honeycomb to learn how to fine tune your LLM models using real-world usage data from production. Ask any questions about your LLM use case, instrumenting traces to capture LLM data, and how to set up a production feedback loop with Honeycomb that will help you build reliable LLM applications.
Jessica Kerr
Jessica Kerr is a developer advocate, software developer and symmathecist with 20+ years of experience. She has worked in enterprises and startups, in Java, Scala, Clojure, Ruby, and TypeScript. Talk to her about technical details, or about how to get software to teach us about its needs.
Jessica is available for office hours each Monday, Tuesday, Thursday, and Friday from 1 p.m.—2 p.m. CT.
Austin Parker
Austin Parker is Director of Open Source at Honeycomb. He has been creating problems with computers for the majority of his life. In a stunning face turn, he instead has spent the past five years helping others solve the problems that computers create. He is an OpenTelemetry maintainer and community manager, an author, event organizer, and public speaker. He now focuses on observability topics and exploring new and interesting use cases.
Phillip Carter
Phillip is a Principal PM at Honeycomb, where he was their first AI Engineer and leads product initiatives involving AI. Additionally, he’s an OpenTelemetry maintainer. If you’ve had to learn how to use OpenTelemetry for a given language, chances are you’ve read his words. In a past life, Phillip works on language design and compilers at Microsoft on the .NET team. When not doing tech stuff, you can find Phillip on the mountains with a backpack or on a snowboard.