How to get help with Honeycomb

Support is a first-class citizen for us. We don’t have a dedicated support team, just our engineers talking to your engineers, collaborating to figure out what’s best for you.

We have a deep bench of experience with a bit of everything – systems, mobile, and consumer apps; perf tuning, DBA at scale, running some of the biggest sites of the internet, managing teams through explosive growth. We want to help. And if the right solution for you isn’t Honeycomb … we will always tell you, and suggest alternatives.

Ways to reach us


Check out our docs, blog posts, even a tiny-but-growing library of demo videos and tutorials.

We are here for you every step of the way – not just fixing bugs and writing docs, but talking with you about your needs, what’s burning out your humans, or how to build integrations and prepare for the future.

A few of the questions we can help work through with you:

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