Product Updates   OpenTelemetry  

OpenTelemetry 2022 Holiday Goodie Bag

We here at Honeycomb really like OpenTelemetry and goodie bags, so we have a nice little OpenTelemetry-flavored holiday goodie bag to share with you before...

Observability   Customer Stories  

NS1 Implements Honeycomb to Democratize Their Code and Spark Customer Joy

The line from observability to customer joy is straighter than you think. We recently learned this from NS1, a managed DNS provider and Honeycomb customer,...

Incident Response   Debugging  

Solving a Murder Mystery

Bugs can remain dormant in a system for a long time, until they suddenly manifest themselves in weird and unexpected ways. The deeper in the...

Product Updates   Connectors & Integrations  

New Honeycomb Integrations Let You Bubble Up Lurking AWS Issues

Today, we’re announcing the expansion of Honeycomb integrations with various AWS services. This update now covers a much wider swath of AWS services, makes it...

Software Engineering   Culture  

The Incident Retrospective Ground Rules

I joined Honeycomb as a Staff Site Reliability Engineer (SRE) midway through September, and it’s been a wild ride so far. One thing I was...

Technical Deep Dives   Dogfooding  

Scaling Ingest With Ingest Telemetry

With the introduction of Environments & Services, we’ve seen a dramatic increase in the creation of new datasets. These new datasets are smaller than ones...

Observability   Customer Stories  

Customer Story: Intercom Reduces MTTWTF With Observability and Distributed Tracing

Intercom’s mission is to build better communication between businesses and their customers. With that in mind, they began their journey away from metrics alone and...

Tutorials   Connectors & Integrations  

Announcing New CircleCI + Honeycomb Integration Guide

If you’re writing software today, then you likely use a CI/CD pipeline to build and test your code before deploying it to production. Having a...

Product Updates  

Feature Focus: October 2022

In our Feature Focus October 2022, we've updated documentation and derived columns, provided guides to make CI/CD easier, and more....

Service Level Objectives  

Touching Grass With SLOs

One of the things that struck me upon joining Honeycomb was the seemingly laissez-faire approach we took towards internal SLOs. From my own research (beginning...

OpenTelemetry   Observability  

Monitoring Cloud Database Costs with OpenTelemetry and Honeycomb

In the last few years, the usage of databases that charge by request, query, or insert—rather than by provisioned compute infrastructure (e.g., CPU, RAM, etc.)—has...

Software Engineering  

On Building a Platform Team

It may surprise you to hear, but Honeycomb doesn’t currently have a platform team. We have a platform org, and my title is Director of...

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