You know that old adage about not seeing the forest for the trees? In our Authors’ Cut series, we’ve been looking at the trees that make up the observability forest—among them, CI/CD pipelines, Service Level Objectives, and the Core Analysis Loop. Today, I'd like to step back and take a look at how observability fits into the broader technical and cultural shifts in technology: cloud-native, DevOps, and SRE.

I am thrilled to share with you that Honeycomb now has a Field CTO: our very own Liz Fong-Jones.

How do you solve the people and culture problems that are necessary in making the shift to adopt observability practices? And once you instill those changes, how do measure the benefits?

Today, I’d like to tell you about a new community-contributed integration that connects Honeycomb to your ServiceNow workflows. My new integration reimagines what’s possible when connecting observability tools with ITSM systems. This post explains how it works and how to get started with it.

Feature Focus: September 2022. Here's a look at improvements we've made to Honeycomb in September, including: updates to a buuunch of APIs, new integrations, and Refinery upgrades.

In the beginning, there were people who wrote and ran software. At some point, we spun away ops skills from dev skills into two different professions, but that turned out to be a ginormous mistake, so along came DevOps to reunify them. Nowadays, ops as an independent profession is in the process of fading out. Companies are spinning down their ops teams left and right. Engineers who formerly identified as sysadmins or operations have turned into DevOps engineers, and soon there will just be “software people” again. This is the way of things.

Learn how Jimdo, Upgrade, and Campspot benefited from OpenTelemetry, whether in improved performance, or by avoiding vendor lock-in.

Part of understanding a complex, distributed software system as a socio-technical system means taking seriously that the signals the stewards receive aren’t just chatter.

Let’s dig into what we mean by an Availability Check and how that maps to observability, tracing, and supporting production systems.

In this post, we’ll look at how to host the OpenTelemetry Collector in Azure Container Apps. There are a few gotchas with how it’s deployed, so hopefully this will stop you from hitting the same issues.

A few weeks ago, we had a couple of incidents that ended up impacting query performance and alerting via triggers and SLOs. These incidents were notable because of how challenging their investigation turned out to be. In this review, we’ll go over interesting patterns associated with growth, and complex systems—and how these patterns challenged our operations.

You use NGINX as a proxy for your application, and you want to leverage Honeycomb's amazing features to help make sense of the traffic data. Have no fear: Honeycomb has a solution just for you.